Duncan's Dream Destinations LLC. Privacy Policy  

This Privacy Policy outlines the practices of Duncan's Dream Destinations LLC ("we," "our," or "the Company") with respect to information collected from users who access our website at www.duncansdreamdestinations.com ("Site") or otherwise share personal information with us (collectively referred to as "Users").

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject [such as ensuring that we can fulfill our contractual obligations to you, safeguard our legitimate business interests, and meet legal and financial regulatory requirements].

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

We collect two types of data and information from Users:

1. **Non-personal Information:** This is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.), to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).

2. **Personal Information:** This is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

  - **Device Information:** We collect Personal Information from your device, including geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your activity through the Site.

  - **Registration Information:** When you register on our Site, you will be asked to provide us with certain details such as full name, e-mail or physical address, and other information.

  - **Contact Information:** We may collect personal contact information, such as a phone number, to communicate with you regarding our services or respond to your inquiries.

  - **Payment Information:** In case of transactions on our Site, we collect payment information, including credit card details or other financial information, to process your payments securely.

  - **Preferences and Interests:** We may collect information about your preferences and interests to personalize your experience on the Site and tailor our services to your liking.

  - **Social Media Account Information:** If you choose to connect your social media accounts to our Site, we may collect information from those accounts to facilitate social interactions and improve our services.

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

1. **Communicating with you:**

  - Sending you notices regarding our services.

  - Providing you with technical information.

  - Responding to any customer service issue you may have.

2. **Keeping you informed:**

  - To communicate with you and keep you informed of our latest updates and services.

3. **Advertisements:**

  - To serve you advertisements when you use our Site (see more under "Advertisements").

4. **Marketing:**

  - To market our websites and products (see more under "Marketing").

5. **Statistical and Analytical Purposes:**

  - Conducting statistical and analytical purposes intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal 

You may request to:

1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.

2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.

3. Request rectification of your personal information that is in our control.

4. Request erasure of your personal information.

5. Object to the processing of personal information by us.

6. Request to restrict processing of your personal information by us.

7. Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

admin@duncansdreamdestinations.com.

We will retain your personal information for the duration necessary to provide our services and comply with legal obligations. This includes resolving disputes and enforcing our policies. The retention periods will be determined based on the type of information collected, its purpose, and the applicable regulatory requirements. We are committed to promptly disposing of outdated and unused information in line with best practices.

According to applicable regulations, we will retain records containing client personal data, account opening documents, communications, and any other information required by laws and regulations.

We reserve the right to rectify, replenish, or remove incomplete or inaccurate information at any time and at our own discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies serve various purposes, such as allowing efficient navigation between pages, enabling automatic activation of certain features, remembering preferences, and facilitating quicker interactions between you and our Services. They also contribute to ensuring that the advertisements you see are relevant to your interests and help compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. **Session cookies:** Stored temporarily during a browsing session to allow normal use of the system, deleted from your device when the browser is closed.

b. **Persistent cookies:** Read only by the Site, saved on your computer for a fixed period, and not deleted when the browser is closed. Used for repeat visits, such as storing your preferences for the next sign-in.

c. **Third-party cookies:** Set by other online services running content on the page you are viewing, such as third-party analytics companies monitoring and analyzing our web access.

Cookies do not contain personally identifiable information, but Personal Information we store about you may be linked, by us, to the information stored in and obtained from cookies. You can remove cookies by following your device preferences; however, disabling cookies may impact the proper operation of some features on our Site, limiting your online experience.

We also use "Google Analytics" to collect information about your use of the Site. Google Analytics helps us understand how users access the Site and which pages they visit. The information collected is used solely to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, without associating it with your name or other identifying information. We do not combine Google Analytics data with personally identifiable information. Google's use of information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Our policy addresses solely the use and disclosure of information collected directly from you. If you choose to disclose your information to other parties or sites across the internet, different rules may govern their use or disclosure of the information you provide. Therefore, we strongly recommend reviewing the terms and conditions, as well as the privacy policy, of each third party to whom you disclose information.

It's important to note that this Privacy Policy does not extend to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage. This includes any third parties to whom we may disclose information, as outlined in this Privacy Policy.

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain. These measures are designed to prevent unauthorized use, access, disclosure, alteration, or destruction of any such information. Additionally, we require any third party to comply with similar security requirements, in accordance with this Privacy Policy.

Our security practices include but are not limited to:

1. **Encryption:** We use encryption technologies to protect data transmitted between your device and our servers, ensuring the confidentiality of your information.

2. **Access Controls:** Access to your information is restricted to authorized personnel who need access for legitimate business purposes.

3. **Regular Audits:** We conduct regular security audits to identify and address potential vulnerabilities in our systems.

While we take reasonable steps to safeguard information, it's important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site. We make no warranty, express, implied, or otherwise, that we will prevent such access.

Please note that some data recipients may be located outside the European Economic Area (EEA). In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection. Alternatively, we may enter into legal agreements to ensure that the transferred data receives an adequate level of protection.

We may use your Personal Information, such as your name, email address, telephone number, etc., either directly or through our third-party subcontractors, for the purpose of providing you with promotional materials concerning our services, which we believe may interest you.

Out of respect for your right to privacy, we offer means within such marketing materials to decline receiving further marketing offers from us. If you choose to unsubscribe, we will promptly remove your email address or telephone number from our marketing distribution lists.

It's important to note that even if you have unsubscribed from receiving marketing emails, we may still send you other types of important email communications without offering you the opportunity to opt out. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation, or asset sale). In such instances, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We prioritize the protection of children's privacy, especially in an online environment. The Site is not intended for or directed at children. We strictly prohibit the use of our services by minors without prior consent or authorization from a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without consent, please contact us at admin@duncancdreamdestinations.com.

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last Modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent to these changes in the Privacy Policy. By continuing to use the Platform, you agree to be bound by the terms of the amended Privacy Policy.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at admin@duncansdreamdestinatons.com. Alternatively, please complete the contact form below, and we will get in touch with you.

Last Modified - 2/4/2024